Contact Us

We're Here to Help

Send us a message and our team will get back to you. Adding your order number helps us answer faster.

Send us a message

We reply to every message. Check your spam folder if you do not hear from us.

Email us

Write to contact@hogaviel.com if you prefer email over the form.

Response time

We answer within 1-2 business days. Messages sent over the weekend are picked up on Monday.

Technical help

For setup or playback problems, include your model, the firmware version and the file format you are using. It saves a lot of back and forth.