We're Here to Help
Send us a message and our team will get back to you. Adding your order number helps us answer faster.
Send us a message
Email us
Write to contact@hogaviel.com if you prefer email over the form.
Response time
We answer within 1-2 business days. Messages sent over the weekend are picked up on Monday.
Technical help
For setup or playback problems, include your model, the firmware version and the file format you are using. It saves a lot of back and forth.